What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

{{ locationFromText }} - {{ locationToText }}

Select the location

Passenger cars

Vans

Long-Term Car Hire

new

Pick-up and Drop-off location

Pick-up location

Drop off location

Pick-up Date and Time

Drop-off Date and Time

Show offers

Please choose the pick up location

Please indicate the return date of the vehicle

Return at the same location

Pick-up and Drop-off location

Pick-up location

Drop off location

Pick-up Date

Drop-off Date

Show offers

Please choose the pick up location

Please indicate the return date of the vehicle

Return at the same location

Car rental from 60 days with maximum benefit

I was amazed how fast and easy was the renting process. The lady in the office was kind and professional. The car was super clean and exactly that one which I booted. All the photos

Lenka Chmelová

Excelente actividad de alquiler de COCHES en España. Coches limpios y en muy buen estado. Muy bien cuidado y personal muy servicial y amable. Estaremos encantados de volver a usted

Claudio Ds

trés bonne expérience. Tout a été parfait : le prix l'accueil, le service et la rapidité. Bravo je recommande

AYMARD RAPHAEL

Helpful, friendly staff,booking sorted quickly with no issues on arrival,liked the fact that existing damage photos were documented and sent in mail with contract to me on collection,Good

John

Sehr freundliches Personal. Das Auto hat sich super gefahren. Auch die Rückgabe war schnell und problemlos. Als Tipp, ruft gleich an wenn ihr am Bus Shuttle Platz seid, um den Shuttlebus

Maria F

The communication was good, the pick up was straightforward and the drop off equally so. No complaints, car was tidy, really fun to drive and a reasonable price. Would definitely use

Guy Levy

Very reliable car rental company. Everything went smooth, on walking distance from the airport but they also provide a shuttle service.

Martin de W

Really surprisingly reliable company, highly recommended, everything went smooth fast and without any surprises. Will advise them to my friends. Rented for 10 days in Malaga, returned

Azamat Gaysin

Super nettes Team, richtig guter Service, und in unmittelbarer Nähe zum Flughafen. Werde mir hier auf jeden Fall wieder ein Auto mieten

Christof Duda

Everything was perfect, the car was great (it was exactly the convertible we wanted), The service was also very nice and helpful and the pick-up and return were also very efficient

Łukasz CiEcHu

Es war eine wirklich gute Erfahrung mit Solo. Sowohl die Übergabe des Fahrzeugs, wie auch die Rückgabe wurden schnell abgewickelt. Wir bekamen eine Mail mit Fotos zu den bestehenden

Otto Herbert Meier

Handy shuttle service to and from Malaga airport. Car in good clean condition when picked up. Hassle-free pick up and drop off. helpful and friendly staff and I recommend them.

Steve Griffin

Good location with walking distance from the airport or shuttle bus is available..easy picking car up and return with no issues..would definitely recommend.

Brian Donnachie

Es hat alles sehr gut funktioniert. Freundliches Personal, schnelle Abwicklung. Die Filiale befindet sich sehr nahe am Flughafen. Sehr zu empfehlen.

Antonia Hassenberghofer

Sehr zuverlässige Autovermietung. Schneller und unkomplizierter Transfer vom/zum Flughafen. Schnelle Abwicklung am Schalter.

Christoph Hans

Je n’ai eu aucun soucis avec Solo rent a car agence aéroport Malaga. Véhicule très propre et aucune mauvaise surprise lors de la restitution. L’agence est accessible à pied depuis l’aéroport

Fabrice Dubach

Alles super bei Solo Málaga! Sehr zuverlässige Autovermietung, die Abholung war mega einfach organisiert. Kommunikation telefonisch oder per WhatsApp schnell und unkompliziert. Keine

Joan

Excellent car hire at Malaga airport. Pick-up and drop/off is a very short walk from arrivals (although they offer a pick up service if you wish). Very friendly and helpful team. Highly

Loic Robertson

Très satisfaite du service et de la prestation qui était totalement conforme à mes besoins. Je recommande se prestataire très proche de l'aéroport et avec un service de navette, prise

Sophie Mirez

Ich kann diese Autovermietung ohne Einschränkung weiterempfehlen. Wir wurden vom Flughafen mit einem Shuttle Bus abgeholt. Die Übergabe des Mietauto war in 5 Minuten abgeschlossen.

Roland Schunerits

Todo perfecto! Muy amables. Hemos alquilado dos furgonetas y todo perfecto. Gracias por todo. Lo recomiendo 100% !

Nico Nico

Das Auto stand sauber und vollgetankt bereit, die Abwicklung war unproblematisch und bei Abgabe des Wagens stand ein Shuttle zum Terminal unmittelbar bereit.

Alexander Gerken

Blog SOLO RENT A CAR
What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

Missing your pick-up time because of a delayed flight can be stressful, especially when you need to rent a car at Alicante airport or car hire Malaga airport. At SOLO rent a car, we want to help you avoid losing your reservation. Here’s what you need to know.

Understanding the NO SHOW Policy

What is NO SHOW? According to SOLO rent a car’s Terms & Conditions, if you do not pick up the vehicle at the reserved date/time or within the courtesy period (grace period) and you haven’t informed us of your delay, the reservation will be marked as NO SHOW.

How long is the grace period? SOLO rent a car will hold the reserved vehicle for 120 minutes after the scheduled pick-up time. If you don’t arrive or notify us within that time, it’s considered NO SHOW.

Refunds for NO SHOW? Once the rental period starts, or if NO SHOW occurs, no refund is possible. Even if your flight is delayed, if you fail to inform us, the booking can be lost.

Renting in SOLO rent a car is:

Full insurance
Shuttle from terminal to office
Pay online or upon delivery

View fleet

How to Notify Us If Your Flight Is Delayed

As soon as you know your flight will be delayed, please email us at support@sologroup.net with your booking number, the new estimated arrival time, and any supporting info (flight number, expected landing time).

You can also call us via our support lines. Being proactive helps us keep your reservation valid.

Tips for Choosing Your Booking Time

When making your reservation, factor in potential delays: international flights, connections, delays in customs. Better to pick a later pick-up slot if your arrival is uncertain.

Avoid booking the car too close to late evening if you know your flight may arrive at or past closing hours. Offices may not be open, or staff may not be able to wait.

Check the airport car hire or rent a car office hours in Málaga or Alicante and choose a time comfortably within those hours.

What Happens If I Arrive Late but Not Too Late

If you arrive within the 120-minute grace period, and you have informed us, we will do our best to have the car ready for you. Your reservation should be honored—provided all documents are in order.

If you arrive after that grace period without notification: NO SHOW applies. You risk losing the car or the reservation.

Final Thoughts

SOLO rent a car on Google Maps

Marbella

Malaga

Rent a car

Flight delays happen. The best way to protect your booking with SOLO rent a car is:

Choose a pick-up time that gives you buffer if your flight is delayed.

Always check the grace period (120 minutes) in the contract.

Notify support@sologroup.net

or call us immediately if you see your arrival will be late.

By doing this, you avoid NO SHOW issues and still get your car at Malaga airport car hire or Alicante airport car rental without extra stress.

0 comments

Add comment