What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

{{ locationFromText }} - {{ locationToText }}

Select the location

Passenger cars

Vans

Long-Term Car Hire

new

Pick-up and Drop-off location

Pick-up location

Drop off location

Pick-up Date and Time

Drop-off Date and Time

Show offers

Please choose the pick up location

Please indicate the return date of the vehicle

Return at the same location

Pick-up and Drop-off location

Pick-up location

Drop off location

Pick-up Date

Drop-off Date

Show offers

Please choose the pick up location

Please indicate the return date of the vehicle

Return at the same location

Car rental from 60 days with maximum benefit

Ich habe sehr gute Erfahrungen gemacht und miete dort nicht zum ersten Mal ein Auto\. Ich kann ihn daher empfehlen\. Mein Tipp: Macht vor der Übernahme und bei der Rückgabe unbedingt

Belpar Ms

Wurden sehr schnell am Airport von einem freundlichen Mitarbeiter abgeholt, Abwicklung im Büro sehr zügig, keine überflüssigen Versicherungsangebote aufgedrängt, was man in der Branche

Richard Grimm

Alles gut, schönes Auto im guten Zustand. Alles gut organisiert. Einzige Mini Verbesserungsidee könnte eine geringere Wartezeit für das Shuttle sein. Das mussten wir schon 15 min warten.

Jubu LeDangereux

Alquilamos un Fiat 500 para 9 días sin reserva y fue todo sin problemas y un precio muy competitivo, nos recogieron y llevaron al aeropuerto. El coche estaba bien y limpio. Repetimos

David González

Schnell und unkomplizierter Verleih. Rückgabe vor 7 Uhr in einem Parkhaus etwas umständlich

Thomas Kalthoff

Cela fait 3 années de suite que je loue le minibus Renault Trafic 9 places, pour 2 semaines à chaque fois. Tout est super chez Solo : facilité de réservation sur leur site internet,

Romain Gabily

Wir haben jetzt das zweite Mal ein Auto gemietet und es lief bei beiden Malen alles problemlos. Besonders hervorzuheben ist, dass nicht versucht wird, noch eine Versicherung abzuschließen,

Jacqueline Benoist

I had a great experience with solo car rental. I booked a fiat 500 on their website with extra insurance, since I only had my Visa Debitcard with me. The car was clean and functioning

Cihad

Easy pickup, easy drop off, very quick service and friendly staff Staff were not pushy to buy extras, very straightforward experience

Jamie McGonigle

Muy buenos precios y muy amables volveré a contratar sus servicios cuando lo necesite (Translated by Google) Excellent prices and very friendly staff. I will use their services again

Juan Antonio Hueso Pulido

Flawless experience from start to finish - Quick pick up from the airport, flexible on changing car and friendly staff. Will only be using them on my returns to Malaga.

Monty James

Bien reçu, même si la personne a l’accueil corrais partout. Bien aimée, ont été corrects. Recommandée

joao nobrega

Sehr zu empfehlen! Bis auf kurze Wartezeit auf den Transfer oder 10- Minuten Spaziergang bis zum Autoabholstelle war alles bestens.

Slobodan Stefanovic

This was the best car rental experience I’ve ever had (and I have rented across at least 20 different rental car companies in Europe). Valerius was exceptional. Went extra mile to help

ale tenconi

Wir hatten für acht Tage einen Seat Ibiza gemietet. Er hatte zwar einige Schrammen und Kratzer, die aber alle dokumentiert waren. Das Auto war super sauber und voll getankt. Es wurde

granny smith

Sehr einfache Abholung und Rückgabe; kein Zwang, weitere Versicherungen nehmen zu müssen; freundliches Personal

Andreas Neudert

The only smooth and zero-hassle car rental in my recent trip to Europe was Solo. They were very friendly, no scams, professional and helpful. Pick up and drop off from airport were

Amir S

A great rental experience. The service was excellent, personal, and professional. You get exactly what you signed for . No hidden fees or overselling once you collect the car. Very

Maha Shawareb

I rented a car from Solo for two days here in Malaga. They were prompt in communication, responsive, and very transparent about any charges (extra insurance). Prior to receiving the

Abdullah

Easy process, very good value for money, new car. Right there at entrance of Airport in Malaga. Highly recommended

Gerardo Noto

Sehr gute Erfahrung mit SOLO Rent a Car. Die Buchung war unkompliziert, die Abholung schnell und problemlos und das Fahrzeug war sauber und in einem sehr guten Zustand. Auch die Mitarbeiter

abbas hammoud

Gutes Fahrzeug; schnelle und unproblematische Übernahme und Rückgabe; freundliche Mitarbeiter! Alles Top!

Dennis

J’ai loué une voiture pour 11 jours, rien à dire, ils viennent vous chercher à l’aéroport avec une navette. Vous donne le véhicule en fait l’état des lieux avec juste sur le retour

Emre Kolukisa

Very nice car company, small next to the airport in walking distance (you wouldn’t need the shuttle bus it’s opposite the rental car entrance) with nice service. Would definitely rent

Nicole Scheidemann

Blog SOLO RENT A CAR
What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

Missing your pick-up time because of a delayed flight can be stressful, especially when you need to rent a car at Alicante airport or car hire Malaga airport. At SOLO rent a car, we want to help you avoid losing your reservation. Here’s what you need to know.

Understanding the NO SHOW Policy

What is NO SHOW? According to SOLO rent a car’s Terms & Conditions, if you do not pick up the vehicle at the reserved date/time or within the courtesy period (grace period) and you haven’t informed us of your delay, the reservation will be marked as NO SHOW.

How long is the grace period? SOLO rent a car will hold the reserved vehicle for 120 minutes after the scheduled pick-up time. If you don’t arrive or notify us within that time, it’s considered NO SHOW.

Refunds for NO SHOW? Once the rental period starts, or if NO SHOW occurs, no refund is possible. Even if your flight is delayed, if you fail to inform us, the booking can be lost.

Renting in SOLO rent a car is:

Full insurance
Shuttle from terminal to office
Pay online or upon delivery

View fleet

How to Notify Us If Your Flight Is Delayed

As soon as you know your flight will be delayed, please email us at support@sologroup.net with your booking number, the new estimated arrival time, and any supporting info (flight number, expected landing time).

You can also call us via our support lines. Being proactive helps us keep your reservation valid.

Tips for Choosing Your Booking Time

When making your reservation, factor in potential delays: international flights, connections, delays in customs. Better to pick a later pick-up slot if your arrival is uncertain.

Avoid booking the car too close to late evening if you know your flight may arrive at or past closing hours. Offices may not be open, or staff may not be able to wait.

Check the airport car hire or rent a car office hours in Málaga or Alicante and choose a time comfortably within those hours.

What Happens If I Arrive Late but Not Too Late

If you arrive within the 120-minute grace period, and you have informed us, we will do our best to have the car ready for you. Your reservation should be honored—provided all documents are in order.

If you arrive after that grace period without notification: NO SHOW applies. You risk losing the car or the reservation.

Final Thoughts

SOLO rent a car on Google Maps

Marbella

Malaga

Rent a car

Flight delays happen. The best way to protect your booking with SOLO rent a car is:

Choose a pick-up time that gives you buffer if your flight is delayed.

Always check the grace period (120 minutes) in the contract.

Notify support@sologroup.net

or call us immediately if you see your arrival will be late.

By doing this, you avoid NO SHOW issues and still get your car at Malaga airport car hire or Alicante airport car rental without extra stress.

0 comments

Add comment