DEAR COSTUMER,
First of all, we hope you're okay.
These are moments of great uncertainty for all. The situation of Covid-19 evolves rapidly and with it the Government's decisions to curb its effect on public health.
As a company, we are constantly assessing the situation and adapting day by day with a very clear priority: the safety of society, our employees, their families and our customers.
That is why we want to inform you that, in compliance with the last provision of the Government published in the BOE, since March 20 we cannot deliver vehicles in our offices in Spain- even if the reservation is already made - we will not be able to allow new reservations in any of our channels whose collection is before the end of the alarm state (or when a provision is published that allows us to continue our activity normally).
Given the situation, and due to the closure of the offices located in Madrid and Barcelona, we are forced to cancel all reservations made in these cities until the clarification of the facts and once the state of alarm ends (approximately until April 13, 2020).We are sorry for any inconvenience this decision may cause you, but we hope you understand that everyone's safety is and has always been our first top priority.