​ What to Do if Your Plans Change During a Car Rental at Malaga Airport

1. Contact SOLO Rent a Car Managers

If your plans change, the first step is to contact the SOLO rent a car managers as soon as possible. This can be done via phone or email. Their customer service team is available to assist you with any modifications to your rental agreement.

When to Contact:

• If you need to extend your rental period.
• If you need to return the car earlier than planned.
• If you need to pick up the car at a different time.
• If you need to change the drop-off location.

2. Understanding Your Insurance Coverage

Your rental agreement includes insurance coverage that can help mitigate unexpected changes. It’s important to review what your insurance covers in these situations:

Typical Coverage Includes:

• Collision Damage Waiver (CDW): Covers damage to the rental car in case of an accident.
• Theft Protection: Covers the loss if the rental car is stolen.
• Third-Party Liability: Covers damage to other vehicles or property.

Make sure to read the fine print of your insurance policy to understand any limitations or exclusions. If you’re unsure, don’t hesitate to ask SOLO rent a car managers for clarification.

3. Picking Up the Car Late

If you realize you will be late to pick up the car, inform the rental office immediately. They can hold your reservation for a certain period, but communication is key to avoid any misunderstandings.

Late Pickup Tips:

• Inform the rental office of your new estimated arrival time.
• Confirm if there are any additional charges for late pickups.

4. Returning the Car Late

Returning the car later than agreed can incur additional charges. To avoid these, communicate with SOLO rent a car in advance if you foresee a delay.

Late Return Options:

• Notify SOLO rent a car about the delay and inquire about any extra fees.
• Some rental locations offer a grace period; ask if this is available.
• If returning the car late at night, check if the location has a 24-hour drop-off service.

5. Returning the Car at Night

Returning your car at Malaga Airport at night is convenient with SOLO rent a car. Here’s how you can do it:

Night Return Process:

• Address: Av. Comandante García Morato, 20.
• Approaching Malaga Airport, complete a full circle at the roundabout and turn onto Avenida del Comandante García Morato.
• Continue straight and enter EASY PARKING through the main gates.
• Drive up to the 5th floor and park your car.
• Before leaving the car, take photos of the vehicle, its mileage, and fuel level for your records.
• Take the elevator down to floor 0 and hand over the car keys to the parking attendant.
• During working hours, you will receive a confirmation email with photos of the returned car.

Traveling to the Airport:

• Account for the shuttle bus that runs every 15 minutes from the parking to the airport terminal. Plan your return to ensure you have ample time to catch your flight.
• Alternatively, you can walk to the airport via the pedestrian bridge.

6. Replacing the Rental Car

If you need to replace your rental car due to a change in plans or any issues with the vehicle, contact SOLO rent a car immediately. They will guide you through the process of obtaining a replacement vehicle.

Replacement Tips:

• Explain the reason for needing a replacement.
• Confirm the availability of replacement vehicles.
• Check if there are any additional charges or insurance requirements.

Changing plans during a car rental at Malaga Airport doesn’t have to be stressful. By maintaining clear communication with SOLO rent a car managers and understanding your rental agreement and insurance coverage, you can navigate any changes smoothly. Remember, proactive communication is key to avoiding additional charges and ensuring a seamless rental experience.

For further details or assistance, always refer to your rental agreement or contact SOLO rent a car customer service. Enjoy your stay in Malaga and safe travels!