Pick-up and Drop-off location
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Returning a rental car at Alicante Airport is usually straightforward if you check a few details in advance.
Before the final drive, it is useful to confirm:
A very human mistake is to treat the vehicle return as the final five-minute task before the flight. Sometimes it really does take only a few minutes. Sometimes navigation, traffic, the petrol station and your luggage decide to test your nervous system together.
It is better to think about the return earlier on the final rental day rather than when there are only forty minutes left before departure.
Check:
If you are returning to Alicante from Benidorm, Calpe, Altea, Torrevieja or another Costa Blanca destination, check the actual estimated journey time rather than relying only on the distance in kilometres.
The return date and time are shown in your rental documents.
Check:
If the rental period was changed, use the latest officially confirmed return time.
Do not treat the return time as approximate. If the agreement says 16:00, that is not a secret rental code meaning “somewhere around the evening”.
One of the easiest mistakes before a flight is entering only “Alicante Airport” into the navigation app.
However, the airport terminal and the rental car return point may be located in different places.
Before setting off, check the exact address in:
The vehicle should first be returned correctly, and only then should you continue to the terminal.
SOLO rent a car vehicles in Alicante are returned in the El Altet area at:
El Altet, Polígono 2, núm. 83, 03195 Alicante.
Even so, it is recommended to use the address and instructions provided in your own booking, as these relate to your specific rental.
Do not choose a different car park near Alicante Airport simply because it looks convincing enough and there are already cars parked there.
If the rental company uses a separate office or parking area near the airport, the vehicle must be returned there.
The final part of the journey usually looks like this:
Driving to the terminal first, unloading everyone and only then trying to find the rental company may add an impressive number of steps to your fitness app, but it rarely helps the schedule.
Before the final drive, it is useful to inspect the vehicle briefly.
Check:
If you notice a new problem or a warning light, it is better to deal with it before the actual return.
The fuel policy depends on the specific rental agreement.
Before returning the vehicle, check which level is required:
Do not automatically apply the rule from a previous rental.
The conditions of your current agreement matter more than remembering how things worked two years ago in Mallorca.
There are several petrol stations around El Altet and Torrellano near Alicante Airport, so the final fuel stop can easily be included in the last part of your route.
It is best to choose a station:
If you are returning from Benidorm, Altea, Calpe, Torrevieja, Santa Pola or Elche, check in advance which petrol station is most convenient for your actual route.
Even a simple fuel stop can take longer than expected.
Possible reasons include:
It is much less stressful to refuel a little earlier and then drive directly to the return point.
Yes, it is useful to keep the last fuel receipt until the rental has been fully closed.
It may show:
Together with a photo of the fuel gauge, the receipt provides useful additional documentation of the final refuelling.
Immediately before return, it is useful to take a short series of photos.
Document:
This takes only a few minutes and creates a clear record of the vehicle’s condition immediately before return.
Yes, especially if the vehicle is not being handed directly to a member of staff at that exact moment.
After parking, you can take final photos showing:
Photos are useful additional documentation, but they do not replace the official return procedure.
Before locking the vehicle for the last time, check the interior.
Personal items are often left:
Phones, sunglasses, charging cables and children’s toys have an impressive ability to become invisible exactly when the rental car is being returned.
The boot should be checked again before handing back the keys.
Make sure nothing has been left behind, such as:
Once the vehicle has been received and begins preparation for the next customer, getting access to it again can become significantly more complicated.
If additional equipment was supplied with the rental vehicle, make sure it remains in the car or is returned according to the instructions.
This may include:
Do not accidentally take rental equipment away with your own luggage.
Normal dust and dirt from ordinary use does not automatically mean the final day of your holiday should become a competition between car washes.
However, the interior and vehicle should be returned in a condition consistent with normal use and the rental conditions.
If the interior has excessive dirt, a large amount of rubbish or another unusual level of soiling, the conditions of the specific rental may apply.
At a minimum, remove your personal rubbish and make sure nothing has been left inside.
Add a time buffer to the normal driving time.
Take into account:
Ten kilometres to the airport does not always mean ten calm minutes.
If your flight is early, it is better to plan the return the evening before.
Check in advance:
An early morning flight already offers enough entertainment. Searching for the return address at 05:40 does not need to be added to the programme.
In the evening, allow for heavier traffic on Costa Blanca roads and around Alicante.
If you are travelling from tourist areas along the coast, leave additional time.
Also avoid leaving the final fuel stop until only a few minutes remain before the rental ends.
SOLO rent a car indicates that vehicle return in Alicante can be available 24 hours a day.
If the return takes place outside normal office hours, the company should be informed in advance and the instructions provided must be followed.
Before a night return, make sure you know:
Night return availability does not mean that the vehicle can be left in any convenient location.
If the vehicle is returned outside normal office hours, follow only the rental company’s instructions.
It is usually especially important to:
Do not invent your own return procedure, even if it appears perfectly logical.
If your navigation app shows that you will not arrive on time, contact the rental company as early as possible.
Provide:
Do not consider a late return an automatic extension of the rental.
Do not automatically assume that an additional hour does not matter.
The vehicle may already be:
If you need to change the rental period, it is better to arrange this officially.
If traffic increases your arrival time, do not try to make up the delay by driving dangerously.
Instead:
Being a few minutes late is inconvenient. Adding a speeding fine rarely makes the situation richer either spiritually or financially.
If there is a serious technical problem, safety is more important than the return time.
In case of:
stop in a safe place and contact the rental company.
Do not continue driving simply to reach the return point on time if it is unsafe to do so.
In an accident, safety and proper handling of the incident come first.
Contact:
Inform the company that the vehicle may be returned later.
Do not ignore the required accident procedure simply to meet the planned return time.
The key return procedure depends on the time of return and the instructions for your specific rental.
Follow the process provided by the rental company.
Do not leave the key:
Creativity is wonderful in many areas. Returning the key to a rental car is usually not one of them.
The vehicle being physically near the rental office does not always mean the return procedure has been completed.
It is therefore important to:
If you are unsure, confirm the procedure in advance.
After return, the vehicle goes through the receiving and inspection process.
Depending on the circumstances, the following may be checked:
The rental then proceeds to administrative closure.
Not necessarily.
Returning the keys means the vehicle has been physically returned, but administrative closure may take additional time.
This is especially relevant if it is necessary to:
So you should not assume that all financial operations are completed in the exact second the key reaches a member of staff.
How the deposit is processed depends on how it was provided, the rental duration and the conditions of the agreement.
If the amount was blocked as a pre-authorisation on a credit card, the hold is released after the rental is closed according to the procedures of the rental company and the bank.
If the deposit was actually charged to the card, the refund is a separate banking transaction and may take longer.
Before the final closure, possible damage, fuel and other contractually applicable charges may also need to be considered.
With a pre-authorisation, the money is usually not charged as a normal purchase. Instead, it is temporarily blocked by the bank.
When the hold is released, you may not see a separate incoming payment.
The amount simply stops being blocked and becomes available again.
Banking apps sometimes make an impressive effort to explain this perfectly ordinary process in the least obvious way possible.
Contact the rental company as soon as possible.
Provide:
Do not attempt to access a vehicle that has already been returned without permission.
Before closing the door for the final time, make one last quick check:
Then document the fuel level and mileage if you have not already done so.
Common mistakes include:
Most return mistakes are wonderfully boring. That is good news, because they are usually prevented in an equally boring way: check the address, time, fuel level and your pockets.
The return takes place in the El Altet area. Use the exact address and instructions shown in your rental documents.
No, not if the rental company’s return point is located separately. Return the vehicle at the specified address first, then continue to the terminal.
This depends on the fuel policy in your agreement. Check the required fuel level in advance.
There are several petrol stations around El Altet and Torrellano near Alicante Airport. Choose a convenient station along your route and leave enough time.
It is recommended to keep the last receipt until the rental has been fully closed.
This is a useful additional step. You can document the bodywork, wheels, interior, fuel level and mileage before returning the car.
SOLO rent a car indicates that return in Alicante can be available 24 hours a day. If returning outside normal office hours, inform the company in advance and follow the instructions provided.
Contact the rental company as early as possible and provide your estimated arrival time.
If it is unsafe to continue driving, stop and contact the rental company. Do not continue at any cost simply to meet the scheduled return time.
Not necessarily. The rental must first go through the closure process, after which the timing depends on the type of deposit and banking procedures.
Before returning a SOLO rent a car vehicle in Alicante, check the rental end time, fuel conditions and the instructions in your booking.
The return point is located in the El Altet area at Polígono 2, núm. 83, 03195 Alicante, close to Alicante Airport.
Before arrival, it is recommended to:
If the return takes place outside normal office hours, SOLO rent a car asks customers to inform the company in advance and follow the additional return instructions.
If you realise that you are going to be late, there is a technical problem or an accident has occurred, contact the company before the return and follow the instructions provided.
Alicante is a convenient starting and finishing point for road trips around the Costa Blanca. From Alicante Airport it is easy to plan routes to Benidorm, Altea, Calpe, Torrevieja, Santa Pola, Elche and many other destinations, while good organisation during the final hour of the rental helps bring the trip to a calm end.
That is exactly how the ending should look: the car has been returned, the luggage is with you, the passport is not still in the glove compartment, and all further transport problems have officially become the airline’s responsibility again.
Before returning a rental car at Alicante Airport, check the exact return time, address, fuel policy and the instructions for your rental.
Do not automatically drive directly to the terminal. The vehicle must first be returned to the point specified by the rental company. For SOLO rent a car in Alicante, the return takes place in the El Altet area.
If final refuelling is required, do it in advance, keep the receipt and photograph the fuel level. Before handing over the vehicle, also document the mileage, bodywork, wheels and interior.
Check the vehicle for personal belongings, especially the door pockets, glove compartment, areas under the seats and the boot.
Leave enough time before your flight. If you are late, the vehicle breaks down or an accident occurs, contact the rental company and do not try to solve the problem by driving dangerously.
For an out-of-hours return, follow only the instructions provided. A few minutes of preparation are almost always easier than searching for the return point, a petrol station and your own passport at the same time. The human brain is capable of a lot, but immediately before a flight there is really no need to test those limits.