How to Use Your Voucher When Renting a Car at Malaga Airport

Key Points to Note on Your Voucher

1. Personal Information
   Ensure that your name, date of birth, and contact information are correct. This will avoid any identity issues when picking up the car.
2. Vehicle Information
   Verify the details of the vehicle reserved for you. For example, the voucher might list a "Peugeot 208 Active Pack or similar" with specific details about the car group, seats, doors, and transmission type. This ensures you know what type of car to expect.
3. Pickup and Drop-off Details
   • Location: The pickup and drop-off location is usually the same, at Malaga Airport. The exact address and contact details should be listed.
   • Date and Time: Confirm the pickup and drop-off dates and times. For instance, your voucher might state that you pick up the car on "07.03.2023 at 09:30" and drop it off on "09.03.2023 at 08:00".
   • Instructions: Follow specific instructions for pickup, which might include a free transfer or a short walk from the terminal. Video instructions may be provided via links on the voucher.
4. Reservation Details
   • Rental Duration: Check the rental duration and ensure it matches your travel plans.
   • Price Breakdown: The voucher will show the total price, including any deposit required upon arrival.
   • Included Services: Verify what's included in your rental package, such as third-party insurance, unlimited mileage, and fuel policy (e.g., Full - Full).
5. Deposit and Payment Methods
   • Deposit: Note the deposit amount required, which is typically held on your credit card during the rental period.
   • Accepted Payment Methods
     Ensure you bring an accepted payment method. Usually, major credit cards under the main driver's name are required.
6. Fuel Policy: Understand the fuel policy to avoid extra charges. For instance, if the policy is "Full to Full," you need to return the car with a full tank of fuel.
7. Cross-Border Policy
   Be aware of any restrictions on driving the car outside specific areas. For SOLO rent a car, driving is usually limited to Spain and Gibraltar, with certain exclusions.
8. Required Documents
   You must present several documents at pickup:
   • Reservation number or voucher
   • ID/NIE/Valid Passport
   • Valid driver’s license
   • Original documents only (no digital copies)
9. Age Requirements
   Check the minimum age and any additional fees for younger drivers. For instance, drivers aged 21-25 might incur a young driver fee.
10. Late Return Policy
    Understand the fees associated with late returns. Returning the car late can incur significant charges, such as the price of one rental day or additional late fees.

Why the Voucher is Important

• Verification: The voucher serves as proof of your reservation and contains all the necessary details to ensure you get the car you booked.
• Avoid Misunderstandings: Having the voucher on hand helps prevent any misunderstandings or disputes about the rental terms.
• Quick Reference: It provides a quick reference for all important information, such as pickup instructions, contact numbers, and what’s included in your rental package.
• Emergency Information: Contains contact details for roadside assistance and instructions in case of an accident or collision.

When You Receive the Voucher

You typically receive the voucher after completing your online booking. It will be sent to your email, and you should print it out or have it readily accessible on your mobile device.

Final Tips

• Double-Check Details: Always double-check the details on your voucher to ensure everything is correct.
• Bring All Required Documents: Having all the necessary documents and payment methods ready will expedite the pickup process.
• Follow Instructions: Adhering to the pickup and drop-off instructions provided in the voucher will save you time and hassle.

By following these guidelines and ensuring you have your voucher, your experience renting a car at Malaga Airport with SOLO rent a car will be smooth and stress-free.