Cars, like everything else, are subject to damage. But when you rent a car in Malaga or Marbella, it's important to pay close attention to every scratch. Here’s what to do if you find damages on your rental car to avoid unnecessary expenses and issues.

Instructions for Inspecting a Rental Car

When you receive the car, you will get an email with the rental agreement and general terms, including photos of any existing damages. If you notice any discrepancies between the provided information and the actual condition of the car, please report it to us within 15 minutes of booking and before leaving the parking lot.

Returning the Car and Condition Inspection

Upon returning the car, our agents will inspect it and provide a condition report. If new damages are found, the insurance policy included in your service package will apply. The customer is responsible for damages beyond the scope of the insurance.

Acceptable Damages

Our service packages allow for acceptable damages such as chips, scratches, and dents less than 1 cm in diameter. We also consider situations with multiple minor damages within a limited area.

Contact Information

If you have any questions or need additional information, our staff is always ready to help. We hope you have a pleasant trip and look forward to seeing you at Malaga Airport!

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5 Tips to Prevent Damages to a Rental Car

Thorough Inspection Upon Receipt
Carefully inspect the car for any damages. Check the body, windows, wheels, and other parts, ensuring all damages are documented.

Careful Driving
Drive the car gently and cautiously. Observe speed limits, especially on unfamiliar roads, and avoid sudden maneuvers.

Parking in Safe Areas
Park in safe and well-lit areas, especially at night. Avoid zones with a high risk of theft or damage.

Observing Traffic Rules
Follow traffic rules and consider local laws and regulations. This will help reduce the risk of accidents.

Caring for the Vehicle
Regularly check the oil level, coolant, and tire pressure. If you notice any issues, report them to the rental company immediately.

By following these tips, you will minimize the risk of damages and enjoy a safe and comfortable trip throughout Malaga, Marbella, and all of Spain.